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Tembo Hospitality Group Services

Full Operation Management

If you are looking for an experienced team to streamline the way your hospitality business operates, you have come to the right place. Let us oversee and optimize the way your business runs while you focus on what you do best. The result? Better culture, better profits, and more fulfillment for you as the entrepreneur.

Human Resources

In hospitality, your team is your most important asset and we are here to protect them. We offer a wide range of HR services to ensure your team stays happy, healthy, and productive:

  • Recruiting
  • New employee onboarding
  • Culture Definition & Implementation
  • Employee Benefits Research and Selection
  • Employee Reviews and Documentation
  • Employee Personal Development, Goal Setting, and Coaching
  • Job Descriptions
  • Organization Chart and Hierarchies
  • Workers Compensation Reporting
  • ACA Reporting
  • Employee Termination Process
  • Employee Handbook
  • Employee Dispute/Claim Resolution
  • EPL Insurance
  • Incentive Compensation Plans


One of our clients famously said, “Never mess with people’s money.” Wise words! Getting payroll done correctly and in a timely manner can be challenging. We will make sure your team is consistently paid accurately and on time. Our payroll services include:

  • Time Tracking
  • Department Tracking
  • Tip Allocations & Methods
  • Running Payroll
  • Payroll Reporting
  • Payroll Integration with Accounting System
  • Special Deductions
  • Paid Time Off Tracking
  • Tip Credit Tracking


Almost no one starts a business because they love to do accounting (except CPAs!) but getting the accounting system and financial reporting structure right is critical. It also happens to be our specialty. Let us take the burden off your hands and ensure your books are always balanced. Our accounting services include:

  • Bank Reconciliations
  • Bill Payment
  • Invoicing
  • Credit Card Reconciliations
  • Credit Card Management
  • Spendesk Regulated Employee Spending System
  • Revenue System Integration
  • Revenue Recording
  • Developer Reporting
  • Draw Reporting
  • Department Profitability Reporting
  • Due to/from Affiliates Reconciliations
  • Budgeting
  • Incentive Compensation Reporting
  • Financial Statement Reporting
  • Other Data & Accounting System Integrations
  • Dashboards - KPIs

Marketing & Advertising

Need to get the word out and build a brand that your customers will connect to? Our marketing team has developed an expertise in helping businesses identify their ideal client and then develop focused advertising and marketing to reach those ideal clients, resulting in efficient marketing that helps your business maximize profitable revenue. Our full-service marketing team can help you with:

  • Social Media Management
  • Social Media Advertising
  • Influencer Research & Acquisition
  • Influencer Management
  • Digital Marketing
  • Digital Advertising
  • SEO Management
  • Print Media
  • Web Design
  • Website Management
  • Videography
  • Photography
  • Commercial Drone
  • Creative Direction
  • Special Event Marketing
  • Special Event Management
  • Project Management
  • Sales Process


No matter what type of event you are planning or venue you are working with, we have your back. Our team has experience with everything from weddings to concerts in venues ranging from glamorous castles to lakefront lawns. Our event services include:

  • Hiring of Sales & Event Staff (Establish job descriptions)
  • Training Manuals for Sales & Event Staff
  • Establish team goals
  • Sales process & strategy to increase revenue
  • Creation of Sales Packages (Food, Beverage, Venue Rentals, Upsells)
  • CRM
  • SOP's
  • Client email templates
  • Email Funnels
  • Scheduling
  • Client reviews
  • Create, maintain and or update marketing profiles (i.e The Knot, WeddingWire, Here comes the Guide, Eventective)
  • Reputation Management

Startup Capital

Have a great hospitality business idea but don’t know where to begin? We can help you source the capital you need and strategize your next moves as you build brick by brick. Our startup services include:

  • Financial Modeling
  • Capital Needs Assessment
  • Sources & Uses
  • Ideal Capital Structure
  • Alignment of Entrepreneur & Capital Interests
  • Sourcing of Debt Capital
  • Sourcing of Equity Capital
  • SAFE Agreements
  • Private Placement Memorandum Agreements
  • Operating Agreements
  • Entity Structure
  • Tax Optimization

Management Consulting

No matter how strong your business is, you are bound to run into challenging scenarios and problems you have never faced before. Whether you need to cut costs, grow revenue, or improve the culture within the workplace, our management team has the knowledge, experience, and empathy to offer solutions to any problem. Our management consulting services include:

  • Revenue Growth Strategies
  • Sales Process Assessment and Implementation
  • Expense Management Strategies
  • Firm Culture
  • Incentive Compensation
  • Capital Structure
  • Alignment of Stakeholder Interests
  • Entity & Organizational Structure
  • Work Life Balance & Integration
  • Remote Worker Optimization
  • Operational Process Analysis & Development
  • Technology Systems
  • External and Internal Communication Systems & Processes
  • Start With Why Analysis

Joint Ventures

Partnering with another professional or business to start a new venture is an exciting journey, but like any relationship, it can get complicated. Let us guide you through the process and ensure all sides enjoy a healthy, happy, and profitable “marriage”. Our joint venture services include:

  • Assess Partner Interests
  • Assess Partner Expectations & Responsibilities
  • JV Design to Align Partner Interests
  • Efficient Entity Structure
  • Efficient Tax Structure
  • Legal Agreements for JV
  • Accounting Systems & Reporting
  • Monitoring, Reporting, and Amendments

Accounting & Financial Consulting

Even the best accounting and finance teams are sure to run into complicated problems they need help solving. We are happy to share our expertise so that your team and business can continue to operate efficiently. Our accounting & financial consulting services include:

  • Tax Minimization Analysis
  • Tax Minimization Strategies
  • Implementation of Tax Minimization Strategies
  • Financial Accounting Reporting System Analysis
  • Financial Accounting Reporting System Recommendations
  • Integration of Disparate Accounting and Data Systems
  • Dashboards & KPIs

Marketing & Advertising Consulting

Whether you are unsure if you’re getting the most out of your marketing spend or need help brainstorming a catchy new campaign, our creative and experienced marketing team is here to help yours. Our marketing and advertising consulting services include:

  • Identify Ideal Client/Customer
  • Assess Current Marketing Programs
  • Assess Marketing & Advertising Data
  • Develop Targeted Marketing & Advertising Strategies and Tactics
  • Assist Your Team in Implementation
  • Facilitate Monitoring of Results and Shifting Strategies Based on Results